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It was all the way back in 1927, when Milford Harris invented Pinxav (pronounced “pink- salve”). He created this unique, soothing, and protective ointment for diaper rashes and other skin irritations. (That’s him in the photo, inside his Cleveland, OH drug store.) For Milford,  developing Pinxav was a labor of love, because he was trying to perfect a diaper rash treatment for his friends, customers and family. As a pharmacist, he found that the available ointments, or   “salves,” as they were commonly called, didn’t work. So he invented one that did.

Today, high quality products are harder and harder to find, but Pinxav is still here. We’ve been around for almost a century and we are here to stay. Our mission has never changed and Milford’s legacy lives on: helping to heal and prevent skin irritations of all types, in babies, adults and individuals in their golden years.

How to Contact Emjay Labs

Mailing Address:

20820 Chagrin Blvd., Suite 102

Cleveland, OH 44122

Warehouse Address:

26820 Fargo Ave, Ste H

Bedford Heights, OH 44146

Phone: 216-472-5102

Fax: 216-472-5110

email: Customer Service

Pinxav is available at select pharmacies and groceries and in some cases, through physician practices. But the easiest and fastest way to obtain Pinxav is to purchase it online from this website.

The best way to get your local pharmacy, grocery store or chain to carry Pinxav is to request that they do so; typically you would relay this request to the store’s Pharmacist.  Let them know that you use the product and how much you like and depend on it and how superior it is to other brands. Although we’re always seeking shelf space at the major pharmacies and grocery chains, Pinxav isn’t as widely available as we’d like it to be. So help us spread the word. You can also drop us an email or voicemail, give us the name, address and phone number of the pharmacy or grocery you think should carry Pinxav, and we’ll get in touch with them.

Please Note: Even if the establishments they work for don’t carry it, most pharmacists can special order Pinxav from their wholesalers, so don’t be afraid to ask. In most cases, an order can be processed and delivered within 24 hours.

If you have questions or concerns, you should also encourage your medical doctor or licensed clinician to learn more about Pinxav by visiting our website at, or by calling us at 1-888-474-6928. We will be happy to provide them with product details.

Pharmacists – if you are interested in providing your customers a quality, proven diaper rash and skin irritation remedy you can special order Pinxav from your wholesaler. Or you can contact us directly at 1-888-474-6928 or email us.

Physicians /Pharmacists – interested in offering samples to your patients/customers? Just send us an e-mail at or give us a call at (888) 474-6928. Be sure to include your contact information: name, business address, phone number and e-mail.

Retailers – Thank you for your interest in selling Pinxav. We will be happy to provide you with the information you need to become a Pinxav retailer. Come join the many independent drugstore owners, pharmacists, retail outlets and nursing homes who currently sell Pinxav directly to consumers. To obtain more information, please email us at: Need immediate info? Give us a call at 888.4.pinxav (888-474-6928) Ext. 2.

Again, thank you for your interest.